REVENUE PROTECTION

Study payment management is inherently inefficient across the industry. CROs and sponsors operate reimbursement processes designed around their workflows, not yours. And the gap that creates is real. 

Less than 20% of research sites actively reconcile payments against work performed. Of those that do, most rely on their CTMS, a system built for operational tracking, not accounting, and not equipped to handle the complexity of sponsor payment rules. 

Elevate closes that gap using a proprietary process built specifically for clinical research revenue management. 

Many Sites Don’t Get paid everything they've earned. We fix that.

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THE PROBLEM

Underpayment does not announce itself

Most sites that are being underpaid do not know it. Payments come in. They get recorded. But without active reconciliation against what was actually agreed at the visit level, across every active study, discrepancies go unresolved. They become write-offs. Or they simply disappear into the gap between what was earned and what was tracked. 

The problem compounds over time. Every study running without active reconciliation is a study where the financial risk is growing quietly. 

WHAT YOU GET

What changes when Elevate manages your receivables

  • Your site gets paid correctly

    We verify that payments match the work performed and pursue resolution directly with the sponsor or CRO when they do not. Sites are paid accurately and promptly reducing the financial strain that follows from underpayment. 

  • Shorter A/R cycles and better cash flow 

    Faster, more accurate payment cycles mean less money sitting in receivables. Improved cash flow gives your site better visibility into its financial position and more flexibility to allocate resources where they are needed. 

  • Clear financial reporting across all active studies 

    Monthly summary reports give your team a transparent view of revenue, payment status, and outstanding balances without having to pull it together manually. That visibility supports better planning and easier compliance with reporting requirements. 

  • Structural oversight that supports compliance 

    An external, structured reconciliation process adds a layer of accountability that supports compliance, reduces errors, and gives leadership confidence in the numbers. Transactions are properly documented and accounted for, consistently. 

FAQ

  • Without active reconciliation, sites routinely accept underpayment without realizing it.

  • Delayed payments, underpayment, and difficulty tracking what is owed.

  • A proprietary process built specifically for clinical research payment reconciliation.

  • Clear reporting gives your team an accurate picture of where revenue stands at any point.

Find out What You’re Leaving On The Table

Connect with our team and see what your studies should actually be collecting.

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